Conditions of Use

Conditions of Use

Submitting your order form is agreeing to terms and conditions. Terms of Sale: Full payment, including shipping and handling is required with order. No work will proceed until payment is received. No refunds once your order has been verified. No partial refunds for work not completed. In the event of litigation the parties agree that such action will be brought in the city of Richmond, Virginia. If an action is commenced to enforce payment, buyer agrees to pay seller's attorney's fees, court costs and other costs of collection. Refund Policy: All sales are final. No refunds are available on orders due to the nature of our business. You are 100% responsible for your digital file: If your files are not submitted properly, cannot be held responsible. We will not be responsible for double checking your files. Please be sure to proofread your document very carefully and inspect your file preview. If your digital files do no meet the exact dimensions necessary for printing with Bleed and Safety, the preview will resize your files automatically, potentially distorting your files. Should your files become distorted, you take full responsibility for re-uploading your files with proper Bleed and Safety zones.

Color Accuracy: will reproduce color from submitted images, transparencies, slides, photos, or digital layouts as closely as possible, but cannot exactly match color and density (as viewed in a 5000K light booth) because of limitations in the printing process, as well as neighboring image ink requirements. The accuracy of each color reproduction is guaranteed to be within 85-90% of the original image you submitted. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.


The customer will indemnify and hold harmless the printer,, from any and all loss, cost expense, and damages on any and all manner of claims, demands, actions and proceedings that may be instituted against the printer on the grounds alleging that said printing violates any copyright or any proprietary right of any person.


Quoted turnaround times start when we verify your order and have a final proof approval.  Delay in getting your files to us or approving your proofs will only extend your turnaround time. Turnaround times vary and are not guaranteed. A surplus of cards is usually printed; however, order quantities are estimates. Due to the nature of the printing process you may receive +/- 10% the quantity ordered.


Business days are Monday to Friday and do not include weekends or holidays. Orders submitted on Saturday, Sunday or holidays will begin on the next business day. is not responsible for delays caused by delivery carriers or any damages resulting from the failure to receive a job on time. Orders may not be ready on time due to unforeseen circumstances such as breakdown of equipment, power outages etc. therefore turnaround times are not guaranteed.

Changing files that have been sent to press: We cannot accept replacement files once files are in production.  Sending a replacement file while your order is in pre-press may delay turnaround times. We reserve the right to distribute free samples of your postcard and use your artwork in our samples.

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